Coordinator for Services to Military Families

ABOUT THE ORGANIZATIONNational Children’s Alliance (NCA) is the national association and accrediting body for Children’s Advocacy Centers (CACs).  Formed in 1988, NCA has been providing support, technical assistance, and quality assurance for CACs, while serving as a voice for abused children for more than 25 years.  POSITION SUMMARYReporting to the Director of Member Services and Chapter Development the Coordinator for Services to Military Families will be responsible for the development and implementation of strategy to improve access to services for military families.  This includes the development of a model Memorandum of Understanding (MOU), oversight of pilot sites, and a national analysis of the state of play and recommendations for improved programming. ESSENTIAL FUNCTIONSStrategy

  • Develop and implement a partnership plan to increase the visibility of its CACs/NCA across the Department of Defense (DoD) installations in the US.   This will include an analysis of the current state of play, the development of a model MOU, and oversight of pilot projects for improving services to military families.
  • Identify challenges and emerging issues with national partners/stakeholders. Work with leadership team and staff to identify opportunities and solutions and define and execute appropriate strategies to support them.


  • Lead the implementation of the DoD initiatives nationally and engage CACs in its successful implementation at the local level.
  • Trouble-shoot implementation challenges on an ongoing basis.
  • Develop and negotiate relationships to improve access to services for child victims.
  • Serve as an ambassador of NCA to national coalitions, working groups, and task forces, as needed.

Member Services

  • Provide membership outreach services and technical assistance to NCA members, as part of the Department of Member Service.
  • Provide webinars/training regarding the development/implementation of key initiatives.
  • Develop collateral for partnerships, in consultation with Communication Director, as needed.
  • Assist in other member service activities as directed by the Director of Member Services and Chapter Development.


  • Other Duties as Assigned by the Deputy Director and Executive Director.


  • Bachelor’s degree is required, an advanced degree is preferred.
  • At least one-year experience working with military families or as military personnel required. Experience working with military families in a CAC setting preferred.
  • Demonstrated skill and comfort in proactively building relationships with national partners, federal agencies, key stakeholders, and CACs.
  • Demonstrated experience developing and managing projects and programs to advance an organization’s mission and goals.
  • Innovative thinker, with a track record for translating strategic thinking into action plans and output.
  • Energetic, flexible, solution-oriented, and proactive.
  • Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, NCA’s Board of Directors, and staff.
  • Passion for NCA’s mission.


  • This position is mainly sedentary.
  • Occasional travel is necessary
  • May require lifting of up to 20lbs.

TO APPLYPlease refer to the following instructions:

  • Please email your resume and cover letter to
  • When submitting your application via email, please title the subject line “NCA Coordinator for Services to Military Families”
  • Please title all attachments using the following format: “last name, first initial_ document name NCA” (ex. Doe, J_Resume NCA or Doe, J_Writing Sample NCA)

Salary range: Salary commensurate with experience.   *Internal applicants should refer to NCA professional development guidelines for promotional requirements.