Program Manager

Who We Are:

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members.  Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect.  Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community.  Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer.  We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Our Culture:

At Project Harmony, we are committed to building a team of dedicated, compassionate professionals who are supportive of our culture:

We are all Project Harmony: Project Harmony exists because of the unique collaboration of community partners, dedicated to ending child abuse and neglect. Our strength lies in our people, their ideas, their differences, their diverse talents and perspectives.

We bring our best everyday: Project Harmony consists of experts, problem solvers and visionaries dedicated to promoting creativity and innovation. We demonstrate personal integrity and maintain a high standard of ethical behavior. Project Harmony is dedicated to fostering a learning environment where all members of the collaborative process can flourish.

When it comes to children, we don’t compromise: Children come first in all that we do.  Project Harmony provides a safe place where children have the courage to use their voices – a place where healing begins.  Because of Project Harmony’s coordination of care, children entering Project Harmony go from crisis to courage. Our vision reimagines the system to make it work best for all involved, especially the child.

Job Purpose:

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you.  We are seeking an experienced and committed Program Manager to join our dynamic and innovative organization.

The Program Manager supports the Program Director in overall management, operations and growth of family engagement and individualized services and initiatives within Parent University with responsibilities such as program operations and procedure development, tracking achievement of program outcomes and building/maintaining an effective team of Educational Navigators and Family Liaisons.  The Program Manager works collaboratively with the Program Coordinator to implement special programs and centered based programming that meet the needs of Parent University participants.

Essential Duties and Responsibilities:

Leadership:

• Supports the Program Director in strategic program goal development and execution, as well as creation or maintenance of program operations and procedure manual.
• Responsible for the day-to-day effectiveness and supervision of the Educational Navigators and Family Liaisons.

Program Planning, Development, Implementation and Evaluation:

• Continuously evaluates the needs and effectiveness of the individualized supports and services, while soliciting feedback and support from staff to make enhancements.
• Solicits and responds to parent feedback and outcome measures and coaches or develops staff as needed to maximize effectiveness.
• Regularly audits the database and runs reports to ensure data integrity.

Management:

• Attentive to the needs of staff and helps them reach their fullest potential.
• Highly ethical.
• Acts as a role model.
• Demonstrates acceptance of individual differences and encourages creativity in problem solving.
• Uses influence to gain desired results and fosters a team environment.
• Provides effective job orientation and on-going training.
• Selects competent, qualified applicants. Establishes an environment that fosters the recruitment, development and retention of the most highly qualified and diversified team.
• Meets regularly with team members individually and applies coaching skills to close existing or anticipated performance gaps.
• Communicates with staff in a positive, constructive way to promote professionalism, work ethic and positive attitudes.  Communicates any changes in a supportive manner.
• Facilitates staff meetings and/or other departmental or organizational meetings.
• Demonstrates the ability to master new techniques or expectations and can adjust properly to a changing environment.
• Conducts performance appraisals following organizational policies and timelines.
• Manages timesheets and PTO for assigned staff.

Education and Training:

Master’s degree in Education, Social Work, Public Administration or related field preferred.  Bachelor’s degree required.

Work Experience:

• Experience working with groups, parents and families, preferably in an urban setting.
• A minimum of two (2) years of project or people management experience required.

Required Knowledge and Skills:

• Demonstrated experience in North Omaha or similar setting, working directly with developing employees, children, parents, and families.
• Resourceful in approach to planning and accountability for accomplishing goals and objectives.
• Well-versed in the principles of early childhood education and family engagement.
• Demonstrated ability to create and maintain effective interpersonal relationships.
• Demonstrated commitment to cultural respect and understanding and value of diversity.
• Demonstrated ability to set priorities for accomplishing assigned work, implement action plans and meet deadlines.
• Is inclusive and collaborative in leadership style and involves those who will be affected by the decision-making process.
• Brings a passionate commitment and high energy level to his/her work in supporting the success of young children and their families.
• Detail oriented, with strong organizational and recordkeeping skills.
• Demonstrate problem solving skills and ability to resolve conflicts.
• Flexibility to adapt and change as needed.
• Demonstrate verbal and written communications skills.
• Demonstrate strong time management skills.
• Good decision-making skills.
• Knowledge and use of Microsoft Office Products (Word, Outlook, etc.).
• Must be able to work independently as well as part of a team.
• Must respect and maintain confidentiality.

Other:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is required to work in a stationary position for extended periods of time; operate a computer and other office equipment, move about inside the office; frequently communicate with coworkers, vendors and members of the public.
• The employee is occasionally required to lift and/or move up to 20 pounds within and outside the organization.
• Must submit to a thorough criminal history background check.
• Must possess the ability to pass a fingerprint clearance.
• Must have access to a vehicle, possess a valid driver’s license and proof of insurance.

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job.  They are not an exhaustive list of all duties and responsibilities associated with it.

 

Please forward your cover letter and resume to the link provided.

https://projectharmony.com/careers/?gnk=job&gni=8a7885ac767274b60176866f20df5a94&gns=National+Children%27s+Alliance+%28NCA%29