Employment Opportunity Victim Services Supervisor (Caseworker III)

City of Phoenix Family Advocacy Center

Caseworker IIIs supervise professional and paraprofessional caseworkers and perform a variety of administrative duties in support of a Human Services, Victim Advocate, Workforce Development program or casework unit. Client problems relate to such areas as finances, education, employment, health, grief, victimization and substance abuse. Resolution involves on-scene assessment, interviewing, determining eligibility for social services, identifying problems, counseling, on-scene crisis intervention, victim assistance or making home visits related to client needs and providing assistance or follow-up.
This position housed at the Phoenix Family Advocacy Center supervises a team of professional caseworker staff of Victim Advocates that assist victims of violent crimes, including but not limited to domestic and sexual violence, human trafficking, and secondary victims of homicide. Work involves client-needs assessments, short-term crisis intervention, other victim advocacy services, and referrals to various agencies. The position may interact with detectives, patrol officers, and/or other governmental agencies.
This position also provides ongoing case management and/or program-specific training to staff to ensure quality results, including problem resolution. Additional responsibilities may include building, coordinating; maintaining community and agency partnerships; reading, interpreting, and ensuring compliance to policies and procedures for Federal, State, and local laws; program development, and monitoring unit progress towards achievement of performance indicators.
THIS IS A GRANT FUNDED FULL-TIME/TEMPORARY (20,000) POSITION. Funding for this position is based on a federal fiscal year (October 1 – September 30). This position is currently funded through September 2020. This temporary position will have benefits but will not earn city retirement credits or participate financially into the city’s retirement program. All benefits will still be applicable and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered “at-will” and employees may be separated at any time.
Because Caseworker III positions exist in a number of City departments, the eligible list established from this this recruitment may be used by any department for any current or future vacancies over the life of the eligible list. You may be asked to provide additional information about your skills and experience via online surveys as various vacancies become available.
$47,445 – $72,384 annually. Candidates may be hired above the minimum depending upon qualifications.

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 11.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. For more details, visit: Unit 7 Benefits
 Three years of case management or counseling experience in a recognized social service agency.
 A bachelor’s degree in Social Work, Counseling, Criminal Justice or a related field.
 Some lead or supervisory experience.
 An equivalent combination of related experience and education may be considered.
 The City job description can be found here.
PREFERRED QUALIFICATIONS – The requirements listed above, plus:
 A master’s degree in social work or a related field
 Previous experience supervising casework staff
 Experience with emergency assistance or crisis intervention
 Experience with gathering information, statistics, and report writing
 Experience building, coordinating, and maintaining community and agency partnerships
 Trauma-informed services experience
First review of applications will occur the week of December 30, 2019. Recruitment will close when we have received a sufficient numbered of qualified applications or on January 13, 2020, whichever is sooner.
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
 For other important information related to employment with the City of Phoenix, please click here.
 Link to All City of Phoenix Employment Opportunities
 If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

AA/EEO/D/V Employer – 251 West Washington, Phoenix, AZ 85003
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Call: (602) 495-5700 TTY: (602) 261-8687
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Victim services Supervisor (Caseworker III), JC: 07090, ID# 34770, 12/15/19, 6 mos, DD, Benefits: 07
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