Case Coordinator

Job Purpose

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members.  Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect.  Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we are committed to building a team of dedicated, compassionate professionals who are supportive of our culture:

We are all Project Harmony: Project Harmony exists because of the unique collaboration of community partners, dedicated to ending child abuse and neglect. Our strength lies in our people, their ideas, their differences, their diverse talents and perspectives.

We bring our best everyday: Project Harmony consists of experts, problem solvers and visionaries dedicated to promoting creativity and innovation. We demonstrate personal integrity and maintain a high standard of ethical behavior. Project Harmony is dedicated to fostering a learning environment where all members of the collaborative process can flourish.

When it comes to children, we don’t compromise: Children come first in all that we do.  Project Harmony provides a safe place where children have the courage to use their voices – a place where healing begins.  Because of Project Harmony’s coordination of care, children entering Project Harmony go from crisis to courage. Our vision reimagines the system to make it work best for all involved, especially the child.

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you.  We are seeking an experienced and committed Case Coordinator to join our dynamic and innovative organization.  This position is responsible for the review and coordination of child abuse and neglect cases and is established to improve communication across agency lines, ensure accountability within the team response and to enhance services for child victims and their non-offending family members.

Essential Duties and Responsibilities

  • Review and analyze child abuse and neglect reports received by law enforcement and child protective services pursuant to Neb. Rev. Stat. §28-710.
  • Assist the county attorney in facilitating regular case reviews and arranging for training opportunities for the multidisciplinary team.  Regularly evaluate multi-disciplinary team membership and ensure that relevant disciplines are included.  Recruit new multi-disciplinary team members as needed.
  • Work with the Coordination Team to continuously identify and evaluate goals and outcomes.
  • Provide case coordination in Douglas County Juvenile Court as needed for Impact from Infancy Program cases:
  • Attend court hearings, as needed. 
  • Assist case managers with service referrals.
  • Provide information to case professionals and judges on services and interventions targeted at families with children birth to five.
  • Communicate recommendations to case professionals and judges.
  • Prepare reports, as needed or requested.
  • Submit reports as requested regarding frequency, outcomes and recommendations of the multi-disciplinary team case review as well as for improvement in protocols and practices.
  • Timely input of case information related to goals and outcomes into agency database.
  • Work closely and collaboratively with system partners.
  • Assist in identifying training needs for child welfare staff, attorneys and judges about child development, trauma, parent-child relationships, availability of community services and resources for children and families and other best practice trainings as needed.
  • Ensure culturally competent services are provided without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation.
  • Participation in community committees and advisory boards.
  • Other Case Coordinator duties as assigned.

Education and Training

Minimum of a Bachelor’s degree in social work, early childhood education, criminal justice, psychology or related field required.  Training or experience in team facilitation and mediation skills is preferred.

Required Knowledge and Skills

  • Demonstrate strong organizational and time management skills.
  • Must respect and maintain confidentiality.
  • Knowledge and understanding of infancy/early childhood development including the impact of trauma.
  • Knowledge and understanding of various evidence-based trauma-informed care therapy models will be helpful.
  • Demonstrate effective communication skills (verbal, written and active listening) to include knowledge in facilitating difficult conversations.
  • Effective communication/comfort with public speaking.
  • Demonstrate problem solving skills and ability to resolve conflicts.
  • Stable, resilient and flexible under pressure.
  • Excellent interpersonal and decision-making skills.
  • High level of initiative and energy.
  • High level of professionalism.
  • Must be a self-starter and able to work independently as well as part of a team.
  • Demonstrate use of Microsoft Office, including Word and Excel.

Work Experience

  • Previous professional experience working in early childhood preferred.
  • Previous professional experience related to the investigation and treatment of child abuse cases.
  • Previous experience working with a multidisciplinary team preferred.


  • Just be willing to work flexible hours.
  • Must submit to a thorough criminal history background check.
  • Must have access to a vehicle, possess a valid driver’s license and proof of insurance.
  • Position may involve some travel, primarily within the state.

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job.  They are not an exhaustive list of all duties and responsibilities associated with it.